Mountain National Bank

FACTS

WHAT DOES MOUNTAIN NATIONAL BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depends on the product or service you have with us. This information can include:

Social Security number

Account balances

Payment History

Investment Experience

Transaction history

Overdraft History

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share non public personal information to run their everyday business. In the section below, we list the reasons financial companies can share their non public personal information; the reasons Mountain National Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Mountain National Bank share?	Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes – to offer our products and services to you	Yes	No
For joint marketing with other financial companies	No	We don't share
For our affiliates' everyday business purposes – information about your transactions and experiences	No	We don't share
For our affiliates' everyday business purposes – information about your creditworthiness	No	We don't share
For nonaffiliates to market to you	No	We don't share

Questions?

Call 865-908-1600 or go to www.mountainnationalbank.com.

Who we are
Who is providing this notice?	Mountain National Bank

What We Do

How does Mountain National Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
Employees are aware of their responsibility with respect to customer information and are bound by a code of ethics to maintain confidentiality.

How does Mountain National Bank collect my personal information?

We collect your personal information, for example, when you

Open an account
Use your debit or credit card
Show your Drivers License

Apply for a loan
Seek advice about your investments
Show your Government ID

We also collect your personal information from others, such as credit bureaus or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

sharing for affiliates' everyday business purposes – information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. *Mountain National Bank does not share with affiliates.*
Nonaffiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. *Mountain National Bank does not share with nonaffilates to market to you.*
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Mountain National Bank doesn't jointly market.